Vinted Users Share Frustration Regarding Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its size classifications for female and kids' apparel failing to inform all users about the change.
Online Platforms Backlash
Many shoppers and sellers are posting online stating that platform listings now display a different size category versus the original listing because of the remapping.
The company said the revised method more closely matches similar services.
It has advised users to check their listings and adjust the sizing manually if necessary, resulting in member annoyance.
Measurement Approach Modifications
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: previously, Vinted reversed a change to its shipping options due to shopper criticism.
